Clas Ohlson Achieves Workplace Training Excellence with Totara LMS

Key facts

205 stores in 5 countries | 4,700 employees | 7.5 Billion SEK (£610 million) annual turnover | 76 million visitors |  38 million customers | High focus on sustainability agenda | One of the strongest retail brands in the Nordics

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The Challenge

To deliver a high-quality, scalable learning platform that would ensure high-performance and a long-term  sustainability through continuous education across the company.

Clas Ohlson places great importance on how it trains and develops its employees and it is one of the six  long-term strategic aims of Clas Ohlson. However, the company has been using a proprietary LMS that was not  fit for purpose and it was not scalable which limited the training provided to the workforce. Therefore, they  needed a solution that would meet the needs of the business.

Here are the key problem areas that were considered when choosing the best LMS for Clas Ohlson:

  • Clas Ohlson needed a flexible learning platform that would meet different needs of employees across  the stores in different countries.
  •  The company required LMS with different language options that would allow Clas Ohlson to be  more flexible in terms of entering new countries and being more efficient at training its employees in  new countries.
  •  The company is focused on constantly developing the product range based on the needs of  customers and the trends in different markets they operate in. It needed a training solution with  integrated byte-sized resources that would help to develop the knowledge of employees as the new  products and promotions are being created.
  • Clas Ohlson wanted their LMS to have new features such as performance and appraisal management.
  • The new LMS was expected to support continuous education across the business in terms of  developing the competences of employees and preparing leaders of the future.

Our Solution

Totara LMS has been selected as the best platform to meet the learning needs of Clas Ohlson. As Totara  Platinum Partner, Webanywhere offered Clas Ohlson the full range of Totara services to help the company meet  its objectives.

After considering a set of requirements provided by Clas Ohlson, Webanywhere developed a Totara LMS that  helped to achieve the following outcomes:

  • Delivered a Totara LMS in UK and Finland.
  • The platform is now scalable which means that it has the ability to handle a growing amount of work  in an efficient manner and it can be enlarged to accommodate that growth.
  • LMS is accessible in different languages and with localised course content.
  • The learning platform is now expanding to further countries, including Norway, Sweden, China  and Germany.
  • The LMS is hosted in the cloud which gives a lot of freedom and flexibility in terms of the learning  content and accessibility.
  • Using Totara LMS, Clas Ohlson are now benefiting from new features which have been developed in  the community. For instance, reporting and quick access dashboards for team leaders, regional  managers and executives are in place.
  • Custom time reporting plugin has been implemented to meet requirements in Finland for training  and development of tax credits.

“Developing and Implementing the Totara LMS solution to our specific needs went fluently and the project was a  great success” Peter Sinko, Head of Talent Management at Clas Ohlson.

About Clas Ohlson

Clas Ohlson is a Swedish retail business with 205 stores in 5 countries and it is one of the biggest of its type in  Scandinavia. The company is constantly expanding through new offerings, new stores and by establishing operations in new markets. The Clas Ohlson brand is associated with offering a wide range of affordable  products in five product areas: hardware, electrical, home, multimedia and leisure. The business focuses on  providing proactive, knowledgeable  through all sales channels.

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